CRM Softwares

There are several CRM softwares available in the market and many people often get confused as to which one will suit their needs. This article is to give you an insight to various CRM softwares. Below are the key points-

 1. Siebel: Siebel is a CRM solution provided by the world’s largest firm of entrepreneurial software, Oracle. Siebel was started by Tom Siebel, who was an Oracle employee. The software was named after him. With the introduction of Siebel, Oracle redefined the CRM market and became the market leader. It is a matter of fact that most of the large corporations of the world use Siebel as a CRM solution, this itself shows how good is the quality of this software. However, many believe that Siebel is pretty complex in functioning, arduous in implementing and cost too much to the companies. It is limited to only very big corporation who wish to use Siebel throughout their offices.

2. Sage CRM: Expensiveness of Siebel was the loophole on which Sage CRM started playing. ‘Sage CRM’ is a CRM software (as the name suggests) which is considered as ideal for small to mid-sized business units. It is considered as the most effective CRM software amongst its competitors. In order to empower user with the skill set to use the software efficiently, Sage also provides Sage eLearning qualification training. This training is very effective and is pursued by thousands of students every year, around the world. This training course adds on to the massive success of the software.

 3. SAP CRM: It is a yet another CRM software provided by yet another big software giant. However, SAP never made any innovative or very smart move in the field of CRM. SAP CRM is generally developed in-house. Unlike Siebel and Sage CRM, it is not used as a ‘stand alone’ software solution. It is mostly availed by those who already use SAP ERP and wish to integrate it with Sage CRM in order to make use of one-stop shopping.

4. Salesforce: The growth of Salesforce has been truly mindboggling. It has very quickly emerged as one of the largest software companies of the world. Salesforce begun purely as a CRM player but is now spreading its wigs in other softwares too. The distinct feature about Salesforce is that it is not a licensed software but is a subscription based online service. The range of Salesforce is so wide that it used by companies ranging from small scale to very big scale. It offers a lot of advantages over other CRM softwares such as user friendliness, quick implementation etc. However companies that need a large-scale system integration and a lot of customization don’t opt for Salesforce and opt for other options.

Although there are several other CRM software in the market yet the above mentioned are the most famous. Out of the above mentioned, Sage is very widely used all across the globe. The reason behind is the sage qualification that it offers for the effective usage of the software. The persuasion of the course not just upgrades the skill set of the person but also increases his/her chances to clinch a decent job as the SAGE CRM is widely used in several companies who need a specialists to work efficiently on the software and also train other for doing the same.