The smartphone is now a vital part of our lives from turning off morning alarm to sending Goodnight text at bedtime. A trend that is inspiring or rather compelling companies to launch interactive, engaging mobile apps for their product or service. There are many usability issues that plague modern-day mobile apps. To overcome usability issues in Mobile Apps we solely focus on the efficiency and simplicity of achieving the goals of an app. With the right tools and a little patience, the usability issues can easily be avoided, helping you build that ultimate app.
There are numerous usability issues in Mobile apps and we have listed down few for you;
Endless Taps:
Too many options and levels add complication to the navigation, as a result, user faced with too many taps necessary to get the task done. On the other hand, while trying to reduce taps, some app pros will oversimplify navigation, which can result in users not knowing exactly where to go within the app and why. Each solution is poor and has the same result leading to dented usability.
Lacking Landscape Mode:
Simply availing a landscape mode on the app won’t be sufficient. It needs proper attention where portrait mode and landscape mode are considered as the two different apps. Portrait mode is widely used while one-hand operation, while the landscape mode is operated with both the hands in Static mode.
Ignoring Different Platforms:
App developers need to keep in mind about the different hardware manufacturers and how they modify and optimize their versions of the OS and Android.
Rejecting Different Resolutions:
In the past, developers usually only needed to focus on various Android screen-resolution specific issues. That’s certainly not the case anymore. Pay attention to different Operating System and their versions. mobile app developers also need to remember that different devices have different mobile screen sizes and resolutions. Not doing so can be disastrous as an app might look perfect on one device and broken on another.
No auto-filled user information:
From e-commerce to social apps, how many times have you had to repeatedly input your personal details? Annoying, right? Apps without auto-fill data are considered to have poor usability. Auto-suggestion is a powerful way to reduce data input and help users to get instant search results. Additionally, ensure the auto-fill option is accessible, with a clearly visible edit button.
Confusing or Vague Content:
Choose the right content for your pop-up. Choose the right timing when it will appear. And make sure it doesn’t feel like a chore, or a task, to the users, by offering something in return. Most of these things can be tested and perfected through the A/B method, paired with a qualitative tool like user session recording. Too much information will undoubtedly result in poor UX. While too little content may not be able to complete their task. Thus choose the right content, relevant to the user.
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Ensure the Platform Usability:
Android and iOS are the main applications operating systems; but, both the platforms are altogether not the same as one another. Your application should be customized as per the OS with the goal that it will adequately perform on both of the platforms. In short, your mobile application must be produced in a way that keeps running on both stages successfully, and every feature is accessible to the users. The platform ease of use issue is the most common one, and it costs numerous users to the business.
Precise Content:
The content plays a vital role in the mobile application and increases the value of your application. Users go through the app utilizing content mentioned in it and finish the task with the features you have included it. Therefore, you must be exceptionally attentive while adding content to your application. This is because your content acts as a guide for the users. Make your application content as much as possible for all your users so that they can understand it easily. Hard or stuffed content that could hamper the users’ experience.
Effortless On-boarding:
the first step for using an app is the signup procedure. Therefore, it should be smooth, quick, and accessible. This is because no one likes to waste his or her time filling a long-form. From making a new profile to get simple access, everything should be direct and to the point. During the sign-up/onboarding process, you can use social media platforms, such as Instagram, Gmail, Facebook, etc. You can give them an option to signup via these platforms. It will save their time, as well as the efforts of the users.
Offer Security, Timely Help & Trust:
E-commerce apps generally require private information, such as personal or banking information to create some sort of purchases, in such times, the mobile app should infuse a little sense of safety & security amongst the users, chiefly in countries where instances of deceitful transactions & security compromises are prominent. Some options, including COD, also require to be kept in mind for the same.
Precise & Trouble-Free Navigation:
The majority of the applications have extremely poor navigation that leads the clients to uninstall the application immediately. Hence, your mobile app should have clear navigation where the clients can quickly get their destination. You have to ensure that the application effortlessly finds the item that users’ are searching for within no time. By fusing extravagant features and complicated steps, you will make it difficult for the users to locate the desired item in the application. This will ultimately make the client perplexed, and your application could get uninstalled in a short timeframe.
Therefore, it is suggested to attempt to give automatic guidance at the beginning when the users opened your application. Also, keep everything short in order to finish the required task in the application.
Final Thoughts:
It is quite essential to design a perfect app that does not have usability issues. Yello Stack – The leading Mobile app development company in Bahrain, provides Mobile app usability testing service which ensures users are able to achieve specific goals in a particular environment. It involves understanding key differences in OS versions and resolutions, between intuitive and unresponsive gestures. It means paying attention to potentially confusing content and the lack of auto-filling features to overcome usability issues in mobile apps.